Tell Us About Your Challenge
You Don't Need to Know Which Test You Need
Sometimes you know exactly which laboratory test to request.
Other times, you simply know that something isn’t working as expected.
A product failed. A batch changed. Something is contaminating your process. A material needs
to be identified. Shelf life is shorter than expected. A research project requires capabilities you
don’t have internally. Or you are developing something new and need scientific guidance on
what to evaluate next.
You don’t need to diagnose the problem before contacting CMDC Labs.
Tell us what you’re trying to understand.
Our scientific team can review the information you provide and determine whether CMDC Labs
has the laboratory capabilities, expertise, and appropriate qualifications to support your project.
Already know which test you need? → Request Laboratory Testing
Start With What You Know
You don’t need to prepare a laboratory testing protocol before contacting us.
Start by explaining the situation in your own words.
Helpful questions to consider include:
- What are you trying to understand or accomplish?
- What happened?
- What changed?
- What product, material, process, or sample is involved?
- When did the problem begin?
- What did you expect to happen?
- What happened instead?
- Have you already performed any testing?
- Do you suspect a particular cause?
- Is there a deadline or time-sensitive concern?
If you don’t know the answers to all of these questions, that’s okay.
Provide what you know.
Start With What You Know
You don’t need to prepare a laboratory testing protocol before contacting us.
Start by explaining the situation in your own words.
Helpful questions to consider include:
- What are you trying to understand or accomplish?
- What happened?
- What changed?
- What product, material, process, or sample is involved?
- When did the problem begin?
- What did you expect to happen?
- What happened instead?
- Have you already performed any testing?
- Do you suspect a particular cause?
- Is there a deadline or time-sensitive concern?
If you don’t know the answers to all of these questions, that’s okay.
Provide what you know.
What Kind of Challenge Are You Facing?
Your project does not need to fit perfectly into one category.
Something Failed
Examples may include:
- Product failure
- Unexpected performance
- Material failure
- Coating failure
- Packaging failure
- Sterility failure
- Failed batch
- Unexpected laboratory result
Explore Scientific Troubleshooting & Failure Analysis
Something Changed
Perhaps a product, material, manufacturing process, ingredient, supplier, formulation,
environment, or result is no longer behaving as expected.
Scientific investigation may help compare conditions and determine what changed.
Examples include:
- Product quality changed
- Manufacturing consistency changed
- Shelf life changed
- Material performance changed
- New supplier or raw material
- Formulation change
- Process change
- Unexpected degradation
Tell Us What Changed
We May Have a Contamination Problem
Contamination can involve microorganisms, chemicals, metals, environmental sources, raw
materials, water, manufacturing systems, or unknown substances.
CMDC Labs can evaluate the available information and determine which laboratory capabilities
may be appropriate for investigating the concern.
Examples include:
- Microbial contamination
- Unknown residue
- Foreign material
- Water contamination
- Environmental contamination
- Product contamination
- Manufacturing contamination
- Raw material contamination
Tell Us About the Contamination Concern
We Need to Identify Something Unknown
An unexpected particle, residue, deposit, material, chemical, contaminant, or other substance
may require analytical investigation.
Depending on the sample and scientific question, relevant capabilities may include techniques
such as:
- FTIR
- Raman Spectroscopy
- SEM
- XPS
- GC / GC-MS
- LC-MS/MS
- HPLC
- ICP-MS
- Materials Characterization
- Chemical Analysis
You do not need to select the analytical technique yourself.
Tell us what you found and what you are trying to determine.
Tell Us What You Need Identified
We're Developing a Product
Scientific support can begin before formal testing or validation.
CMDC Labs can evaluate projects involving:
- New product development
- Prototype evaluation
- Material selection
- Ingredient evaluation
- Product characterization
- Formulation investigation
- Stability
- Shelf life
- Comparative testing
- Method development
- Product improvement
- Design verification support
- Product validation support
Explore Product Development Support
We Need Research or Scientific Support
Your organization may have a scientific objective but lack a particular instrument, method,
capability, or area of expertise internally.
CMDC Labs can evaluate projects involving:
- Applied research
- Contract research
- Proof-of-concept studies
- Pilot studies
- Experimental programs
- Product characterization
- Technology evaluation
- Method development
- Scientific collaboration
- Specialized laboratory analysis
Explore Research & Development Support
We Need Help Planning the Scientific Approach
Sometimes the challenge is not performing the test.
It is determining what should be tested in the first place.
CMDC Labs can provide scientific consultation for appropriate projects involving:
- Testing strategy
- Analytical approach
- Scientific investigation planning
- Product-development strategy
- Failure investigation
- Method selection
- Data interpretation
- Research planning
- Product characterization strategy
Request a Scientific Consultation
What Happens Next?
We Review Your Information
We Determine Whether CMDC Labs Can Help
We May Ask Additional Questions
We Define the Next Step
● A specific laboratory test
● A testing program
● Scientific consultation
● Multiple analytical techniques
● Product characterization
● Failure investigation
● Research support
● Method development
● A customized scientific study
Your Project Can Move Forward
Does CMDC Labs provide GC testing nationwide?
Already Know Exactly What Testing You Need?
You don’t need to go through the challenge pathway if your testing requirements are already
established.
Not Sure? That's Fine.
You don’t need to translate your problem into laboratory terminology before contacting us.
Tell us what you see.
Tell us what changed.
Tell us what you’re trying to accomplish.
Contact Us Today
Fill out the form below to and a member of our team will be in touch with you within 24-48 hours.
